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Say goodbye to guesswork and uneven manual coffee distribution with the PUQ Navigator. This pre-tamping distribution tool ensures consistent, clump-free coffee grounds, enhancing the quality of your espresso shots.
Standard warranty covers the replacement of defective parts for up to 2 years after purchase date.
30-Day Returns - Standard returns Returns are accepted if initiated by the buyer within 30 days of receipt. Returned equipment must be in the same condition as received per our inspection or else dockages may be incurred. A 20% restocking fee applies to espresso machines, brew equipment and grinders; this covers subsequent physical and mechanical inspection, additional setup/testing, and restocking post receipt. Buyer is responsible for return shipping to our facility (located in Austin, Texas), along with any associated costs that may be incurred. Read our full returns policy
Water quality testing for your espresso machine is essential for optimal flavor and equipment longevity. Good water enhances the taste of your coffee, while impurities can cause scale buildup and damage to the machine. Damage caused by inadequately treated water will void the machine and manufacturer’s warranty. Chloride requirements only apply to machines with steel boilers.
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